This Privacy Policy explains what personal information 5mb collects from players in the Philippines, how it is used, and how it is kept secure. We are committed to handling your data responsibly and in line with applicable Philippine privacy laws. Please read this page carefully so you understand your rights and our obligations before using the platform.
A clear breakdown of the personal information 5mb gathers, the purpose behind each type, and how long it is retained.
When you create a 5mb account, we collect your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated for online gaming in the Philippines. Your registration details are also used to personalise your account experience and to send you important service notifications. We do not use your registration data for unsolicited marketing without your explicit consent. This data is retained for the duration of your account and for a period thereafter as required by Philippine law.
To process deposits and withdrawals in Philippine pesos, 5mb collects payment-related details such as your GCash number, Maya account reference, or bank account information. We only collect the minimum payment data necessary to complete your requested transaction and to comply with anti-money laundering obligations under Philippine regulations. Full payment credentials such as PINs or passwords are never stored on our servers. Payment records are retained for the period required by financial regulators in the Philippines. All payment data is transmitted using industry-standard encryption protocols.
We automatically collect data about how you use the 5mb platform, including the games you play, session durations, device type, operating system, and IP address. This activity data helps us improve platform performance, detect unusual or fraudulent behaviour, and tailor the experience to your preferences. Activity logs are also used to resolve disputes and to support responsible gaming monitoring. We do not sell or share your activity data with third-party advertisers. Aggregated and anonymised activity data may be used for internal analytics and platform development purposes.
For account verification and withdrawal processing, 5mb may request a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS/UMID card. These documents are used solely to confirm your identity and to comply with Know Your Customer (KYC) requirements applicable to online gaming operators in the Philippines. Verification documents are stored securely and are accessible only to authorised compliance personnel. Once verification is complete, documents are retained only for the period required by applicable regulations. You may contact our support team if you have questions about how your verification documents are handled.
Under the Data Privacy Act of 2012 (Republic Act 10173), you have specific rights over your personal data held by 5mb.
You may request a copy of the personal data 5mb holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with Philippine law.
If any of your personal information held by 5mb is inaccurate or incomplete, you have the right to request a correction. You can update basic account details directly through your account settings or by contacting our support team.
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations under Philippine regulations and gaming licence conditions.
You have the right to object to the processing of your personal data for direct marketing purposes. You may withdraw consent for non-essential data processing at any time without affecting the lawfulness of prior processing.
Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to 5mb, allowing you to transfer it to another service provider of your choice.
If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so we can resolve any concern directly.
5mb does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors like GCash and Maya, identity verification partners, and cloud infrastructure providers, but only to the extent necessary to deliver the service. All third-party partners are contractually required to handle your data in accordance with applicable Philippine privacy law and our own data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines when required to do so by law or in response to a valid legal process. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance.
The 5mb platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to Philippine players so we can continue improving the experience. You can manage non-essential cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie practices are reviewed regularly to ensure they remain aligned with Philippine data privacy requirements.
This Privacy Policy may be updated from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify registered members through the platform or via the contact details on file. The effective date at the top of this page will always reflect the most recent version. Continued use of the 5mb platform after any update constitutes your acceptance of the revised policy. If you have any questions about this Privacy Policy or wish to exercise any of your data rights, please contact our support team using the details available on the platform. You may also visit our FAQ page for quick answers, or review our Terms and Conditions for the full scope of your agreement with 5mb.
Now that you know how 5mb protects your personal data, you can register with confidence and start enjoying live casino games, fish shooting titles, and fast PHP cashouts via GCash and Maya. Your privacy and security are our priority every step of the way.